How do anonymous and confidential reporting differ?
| Aspect | Anonymous | Confidential |
|---|---|---|
| Does the employer know who wrote in? | No account / no required identity | Yes, to authorised handlers |
| Follow-up | Usually via a case key or code | Email, phone, or named contact |
| Legal protection evidence | Harder to prove who disclosed | Easier to evidence who spoke up |
| Risk | Details in the text may still identify you | Identity exists inside the case team |
In short: anonymity is about whether identity is collected; confidentiality is about how carefully known identity is handled.
What does Vox collect by default?
Workers report without creating an account. They receive a case key so they can return and reply. Reporter IP addresses are not stored with the report. Optional identity details apply only if the organisation offers a confidential or open route and the reporter chooses it.
When might confidentiality be better than anonymity?
If someone wants employment-law protection for a protected disclosure, being able to show they raised the concern can matter. Independent advice is available from Protect (protect-advice.org.uk) and ACAS. This page is not legal advice.
What can still identify a reporter?
- Unique facts, dates, or roles described in the text.
- Writing style or attachment content (attachments are not supported in the current Vox release).
- Small teams where only one person could know the facts.
Read how handler exclusion works when the concern is about a named person.
Handler exclusion Privacy notice